Shipping Policy
Your order will be processed and packed within 1-2 business day after receiving your order confirmation email. You will receive another notification when your order is ready for pickup or ready to be shipped.
Pickup
You can skip the shipping fees with free pickups at Pagbilao, Lucena, and Makati. After selecting pickup and your preferred pickup location at checkout, your order will be processed and packed, and ready for pickup within 1 to 2 business days.
- PTT Pagbilao: Available Monday - Friday, 9am - 5pm.
- Giant Lucena: Available Monday - Friday, 9am - 5pm.
- PTT Osmena, Makati: Available Saturday - Sunday, 9am - 5pm.
We will send you and email when your order is ready along with instructions. Show your your proof of purchase and an authorisation letter if picked up by a representative.
In the event that your order is not ready for pickup within the estimated times, you may email us at info@trigold.ph.
Delivery
Shipping charges for your order will be calculated and displayed at checkout. Orders are generally shipped within 5-7 business days using GoGo Xpress.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
If you haven't received your order within 5-7 business days of receiving your shipping confirmation email, please contact us at info@trigold.ph.